Mediatube – Case Study
Absolutely PC works in partnership with website design company to provide reliable hosting and added value to customers.
Mediatube is a web design company based in Bristol that was established in 2003 and offers website design and development for businesses in the South West and beyond.
The team at Mediatube help SMEs across a wide range of sectors, with modern and responsive websites ranging from simple one-page sites through to complex eCommerce websites with thousands of products.
Absolutely PC has worked with Mediatube for the past 12 years to provide fast, secure and reliable website hosting, SSLs, and emails for their website projects and a range of additional IT services such as cloud solutions and hardware to their clients as required.
Their Requirements
As an established web design company with a diverse range of clients, Mediatube required a responsive, reliable, and proactive hosting company that they could trust to host their website portfolio on and recommend to their client base for additional IT support.
Many of the larger companies offering website hosting lacked a personal touch, with delays in replying, no direct phone number and support being difficult to get hold of when required. Additionally, many of these hosting companies did not offer wider IT services.
To offer maximum value to clients, it was essential that the website hosting was high performance, reliable, secure and available with regular backups and fast support.
How we helped
Over the past 12 years, Absolutely PC has worked in partnership with Mediatube to provide hosting and other IT services to their client base, allowing them to focus on building high quality websites with the knowledge that their clients are in safe hands for any hosting and IT support.
The benefits of our service to Mediatube and their clients include:
Secure and fast website hosting on award winning UK servers which includes email facilities and a feature rich control panel.
99% hosting server uptime with daily backups to ensure nothing is lost should a website ever go down.
Competitive fees with no overpriced renewal costs or misleading contracts.
Access to development servers to build websites before they go live and ensure zero downtime.
Quality SSL certificates which ensure effectiveness across all browsers.
Additional IT services available to clients including hardware, emails, cloud services and dedicated IT support if required.
Knowledgeable and friendly technical support team to answer any queries Mediatube or their clients may have without long wait times or unhelpful automated support bots.
Conclusion
Our longstanding relationship with Mediatube has been built on providing a reliable service they know they can count on.
Carolyn Anderson, Director at Mediatube has been in the industry since Mediatube’s establishment and in this time has experienced working with several different web hosting companies before using Absolutely PC.
“We have been using Absolutely PC for over 10 years now and in that time, we have hosted countless websites on their servers. As well as the reliability and uptime of their servers, we greatly value their responsiveness and proactivity, they are always easy to get hold of and will notify us well in advance of any work they have planned.”
“In the rare event that something goes wrong, I know that Absolutely PC are just a phone call away and have a team of experts who can usually fix things there and then. They are very efficient and when I ask for something to be done, I know it’s going to happen in a timely manner.”
“Absolutely PC has proved to me time and time again that they are different to other hosting companies, I see them as an extension of my own business and have no hesitation in recommending them to my clients for any website hosting or wider IT support.”
Making I.T. Work For You
If your business is looking for a reliable and proactive IT company to provide secure and reliable website hosting for you or your client base, we can help. Fill out a form below or call us on 0117 975 9523 to discuss your individual requirements.
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What People Are Saying
We would like to say a big thank you to John and his team for all the help you have given to our business over the years. Great service combined with great expertise. Couldn’t recommend you all enough.
I have been using John and his team’s IT support for many years in various businesses. They are always full of good ideas, pick up the phone and act quickly. You are never too small a business to have IT support at the end of a phone !
Absolutely PC are a brilliant company to work with. Arthur David have worked with them for a number of years. They have a professional team of people, who are very knowledgeable and nothing is too much trouble.
Excellent service, I have been using Absolutely PC for the last few years now and would highly recommend them, nothing is too much hassle for them, 5 Stars,
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